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Reviews

9.1 Review Score
Score Breakdown
Cleanliness
9.6
Comfort
9.4
Property Location
8.9
Facilities
8.8
Staff
8.9
Value
8.9
Reviews
    Mary Martin
    us
    7.1
    January 18, 2018
    Disappointing
    1. Coffee maker in room but no coffee was provided and it required a special pod that was unavailable in stores. 2. Arrived Sunday afternoon and the hotel was deserted. No services available either. Strange feeling. 3. Maid talked on her cell phone in the inner courtyard so her voice carried to all surrounding rooms. Annoying and inconsiderate. 4. Maid mopped tile floors so they were wet while I approached and motioned me to walk on them. Dangerous and unnecessary. I would not return nor recommend this hotel.
    Location and shower
    fsarabia
    mx
    9.6
    April 4, 2016
    Wonderful and beautiful place to stay in Morelia, Between the Aqueduct and the peaceful Calzada
    I noticed just 2 very tiny issues but can be fixed in order to be excellent: 1. Room was hot and humid, weather outside also was hot, but I think they could open the window for a while before guests enter. 2. the sink had something wrong because water take some time to flush. not a big issue but could be much better.
    Bed was very comfortable, room was very beautiful and we loved the whole hotel. Food at restaurant is also delicious. Everybody are gentle.
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